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Using your web site to generate leads is viable in one or more of the following circumstances...
Any product or service that isn't limited to a specific area can be marketed on the web. It would be crazy not to sell it online!
The key to your success is using the Internet to generate leads. That means having your web site set up by a lead generation expert who will make sure it's easy to find. And that the necessary lead generation systems are in place.
Even products or services that can't be sold worldwide, can still be promoted on the Internet if you're based in a large city. Any business based in London (UK) can use the web to generate qualified leads.
What if you can't sell worldwide, and you're not living in a large city? Can you sell to a wider catchment area? For example, a person living in Kent might consider extending his/her catchment area to London.
Alternatively, you might find your geographical area contains a high percentage of web users. And maybe they use the Internet to look for a service provider like you.
The plain fact is, these days most businesses can use their own web site to generate leads. All you need is an experienced lead generation specialist who will find out what the potential is, and get you up and running fast.